What are the check-in and check-out times at Altitude At Krystal Grand Cancun?
Check-in is at 15:00 and check-out is at 12:00.
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Altitude At Krystal Grand Cancun, All-Inclusive in Cancun
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Key details
About This Resort
Boulevard Kukulcan Km. 8.50, Cancun, 77500,
- Close to the beach
Very good
7.9
7.8
Altitude At Krystal Grand Cancun - All-inclusive resort with 3 pools, 17km from Cancún Airport
Located in Zona Hotelera, Cancun. The property features 3 outdoor swimming pools, 4 restaurants serving Mexican and Italian cuisine, and 4 bars/lounges. The BEACH HOUSE SPA provides aromatherapy, facial, and hydrotherapy treatments. Resort facilities include a fitness center, business center, and free Wi-Fi. The property is situated 1 km from Mandala Nightclub, Playa Forum, and Cancun Convention Center. Scuba diving available in the area. Complimentary services include cooked-to-order breakfast, concierge, and babysitting. Staff speaks English and Spanish at reception.
Additional perks of the hotel
Free newspapers in lobby
Dry cleaning/laundry services
Fire extinguisher, smoke detector, security system, first aid kit
Executive lounge access
Garden and terrace
No pets policy
Room Options
100 air-conditioned rooms available. Suites feature private pools with views, 1-3 beds, separate living rooms, and soundproof walls. Double rooms include balconies. All accommodations equipped with flat-screen TVs with cable channels, minibars, and tea/coffee makers. Views include city, sea, pool, or landmark vistas.
Other conveniences
24-hour room service
Pillow menu selection
Private bathrooms with shower/tub combinations
Complimentary toiletries and hair dryers
Bathrobes and slippers
Ironing facilities and trouser press
Dining table and garden furniture
AM/FM alarm clock
“Altitude at Krystal Grand Cancun impresses with its prime Zona Hotelera location, placing guests near vibrant nightlife and offering stunning beachfront access; the all-inclusive plan simplifies the stay, with diverse dining and well-stocked minibars. I think families will appreciate the kids' club and multiple pools. It's a solid choice for those seeking convenience and a lively atmosphere.”
Choose Your Ideal Room
Choose from suites, family rooms, and more—breakfast, free cancellation, and exclusive perks included
- Altitude Suite Double2 persons50 sq. feet2 Double bedsAir conditioningBalconyroom details
- Altitude Suite ocean front2 persons51 sq. feet1 King-size bedAir conditioningBalconyroom details
- Altitude Corner Suite Ocean Front2 persons56 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Rates and Room Availability by Date
Find available dates and compare today’s prices
July 2026 - July 2027
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Check-in/ Check-out
Resort Features & Services
Unmatched comfort, unforgettable experiences—all built into your stay
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Yoga class
- Aerobics
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Plunge pool
- Beach access
- Beach umbrellas
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
Altitude At Krystal Grand Cancun offers a delightful range of culinary experiences, from family-friendly Mexican favorites to exquisite Italian dishes. Guests can indulge in a variety of authentic flavors across several restaurants, each designed to create a warm and inviting atmosphere, perfect for memorable meals shared in good company.
Restaurant O
Mexican, International
Ambiance
Family-friendly, relaxed dining space
Key Offerings
Enjoy a complimentary cooked-to-order breakfast and a diverse dinner menu featuring local and international dishes.
Reservation
No
Breakfast: Daily 06:30 - 11:00; Dinner: Daily 17:00 - 23:00
Risotto
Italian
Ambiance
Cozy and intimate setting, perfect for family gatherings
Key Offerings
Savor classic Italian dishes crafted with love, featuring seasonal ingredients and a selection of wines.
Reservation
No
Dinner: Daily 18:30 - 23:00
Ayami
Asian
Ambiance
Welcoming and vibrant, suitable for families
Key Offerings
Relish a variety of Asian dishes with bold flavors and fresh ingredients, ideal for adventurous palates.
Reservation
No
Dinner: Daily 18:30 - 23:00
The Grill
Steakhouse, Grill/BBQ
Ambiance
Family-friendly environment with a contemporary vibe
Key Offerings
Feast on perfectly grilled meats and BBQ favorites along with a variety of sides and sauces.
Reservation
No
Lunch & Dinner: Daily 12:00 - 23:00
Red Fish
Seafood
Ambiance
Relaxed and cheerful setting, great for families
Key Offerings
Indulge in a seafood lover's paradise featuring fresh catches served for brunch and lunch.
Reservation
No
Brunch & Lunch: Daily 11:00 - 18:00
Show more
Location
Boulevard Kukulcan Km. 8.50, Cancun, 77500,
Explore Cancun
Explore Cancun's Delights
Coco Bongo
12 minutes' walk
Famous for its lively shows and vibrant atmosphere, Coco Bongo offers a unique nightlife experience that combines acrobatics and music.
Cancun Convention Center
12 minutes' walk
A hub for events and exhibitions, this center also features a beautiful surrounding architecture, ideal for business and leisure alike.
Chac Mool Beach
12 minutes' walk
Known for its clear waters and soft sand, this beach is perfect for sunbathing and swimming, offering vibrant beach clubs nearby.
Delphinus Dreams
4 minutes' walk
An interactive marine experience where guests can swim with dolphins, offering educational programs focused on marine conservation.
Water Sports at the Beach
12 minutes' walk
Enjoy jet skiing, paddleboarding, or parasailing at nearby beaches, with rentals easily available at local shops throughout the year.
Yoga Retreats
3 minutes' walk
Serene beachside yoga sessions offer relaxation and rejuvenation, perfect for solo travelers or couples, with classes available daily.
Restaurante Ayami
1 minute' walk
This restaurant serves delectable Asian fusion dishes in a warm atmosphere, famous for its sushi and vibrant cocktails.
Maria Bonita
3 minutes' walk
A charming Mexican eatery renowned for flavorful traditional dishes and a cozy ambiance, catering to all dietary preferences.
The City Nightclub
12 minutes' walk
A hot spot for nightlife, featuring top DJs and spectacular visual shows, attracting party-goers who enjoy a lively atmosphere.
Palazzo
12 minutes' walk
An upscale nightclub known for its glamorous vibe, it hosts themed parties and events, perfect for an exciting night out.
Transportation Options & Local Travel
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 04:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Altitude At Krystal Grand Cancun guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
90
Former name
altitude level by krystal altitude cancun
Guest Reviews & Star Ratings
Hear from Guests Who’ve Stayed Before
Pros
Balcony views
Private bar
Attentive staff
Amazing beach
Clear water
Cons
Loud music
Poor service
Lack of shade
Guest reviewsShow more reviews
FAQs
About Altitude At Krystal Grand Cancun
How far is Altitude At Krystal Grand Cancun from Cancún International Airport?
The hotel is located 22 km from Cancún International Airport.
What dining options are available at Altitude At Krystal Grand Cancun?
The hotel features four on-site restaurants offering diverse cuisines including Mexican and Italian.
Is there a fitness center at Altitude At Krystal Grand Cancun?
Guests have access to a fitness center on-site.
What recreational activities can guests enjoy at Altitude At Krystal Grand Cancun?
Activities include billiards, cooking classes, themed dinner nights, and access to three outdoor swimming pools.
Are there any nearby attractions close to Altitude At Krystal Grand Cancun?
Nearby attractions include Caracol Beach (0.5 km), Coco Bongo entertainment venue (5 km), and La Isla Shopping Mall (4 km).
What room amenities are available at Altitude At Krystal Grand Cancun?
Rooms include air conditioning, a flat-screen TV, a minibar, a coffee machine, and complimentary toiletries.
Is parking available at Altitude At Krystal Grand Cancun?
Free private parking is available on-site without a reservation required.
Can guests access a wellness spa at Altitude At Krystal Grand Cancun?
Guests can enjoy services at the full-service wellness spa, including massages, facials, and body treatments.
What languages are spoken by the staff at Altitude At Krystal Grand Cancun?
The staff speaks both English and Spanish.
What is the beach access situation at Altitude At Krystal Grand Cancun?
The hotel offers direct access to the beach located 60 meters away.
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